Call Center Supervisor Job Description

Call Center coach Job DescriptionCall Center Supervisor Job DescriptionCall Center Supervisor Job DescriptionThis call center supervisor sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements.Call Center Supervisor Job ResponsibilitiesServes customers by taking telephone, fax, and e-mail orders providing information.Call Center Supervisor Job DutiesTakes orders by obtaining and verifying information.Enters orders by transmitting information.Provides product/service information by answering questions offering assistance.Maintains call center database by entering and verifying information updating contact log.Improves quality results by recommending changes.Keeps equipment operational by following established procedures reporting malfunctions.Updates job knowledge by participating in educational opportunities.Enhanc es organization reputation by accepting ownership for accomplishing new and different requests exploring opportunities to add value to job accomplishments.Call Center Supervisor Skills and QualificationsCustomer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, Multi-taskingEmployers Post a job in minutes to reach candidates everywhere. Job Seekers Search Call Center Supervisor Jobs and apply on now. Read more about how to interviewThe 10 Best Interview Questions to AskHow to Interview Like a ProfessionalHow to Interview for In Demand Jobs